Frequently asked questions


What does the tour or experience include?

Experience or a tour will differ depending on the what guest would like to choose. It may be an amazing walking tour, discovering hidden gems of town. It can be running around town learning how to take great photos while enjoying the beauty of the city or simple diving deep into history and culture with your private tour guide. Generally tour includes a private guide with passion and knowledge, however depending on a tour drinks, snacks, entrance tickets may also be included. All tours are designed and owned by tour guides themselves, GETGUIDED do not own, design or operate any of the tours on

Where does GETGUIDED currently operate?

We are expanding our platforms reach to 10 new destinations around the world. To see our new locations check our destination pages. We are looking to expand in more cities in upcoming months, while adding more diverse tours and experiences in current cities. If you would like to help us to expand to your city drop us an e-mail at

How do I know which tour or experience is the right one for me?

Every tour or experience has a page with description, length, route, language, price and all other necessary information about it. Our guests can find which one suits best for their needs and interests. Guest also can communicate with the guide either for more customisation of the tour or for more specific questions. Our Guides also give information about themselves in their profiles

How personal is the tour or experience?

Your experience is very personal. Guides will try their best adapt to our guests in terms of timing, location of the meeting and the experiences they would like to have. Guest will enjoy the experiences and build great communication

What is your refund policy?

We cover our refund policies and all other necessary points in our T&C

Is my data protected?

We have adapted protective and security measures to keep your personal data safe. We do not share your personal data with any third party advertisers or similar bodies.

I have more questions:

If we missed answering any questions you may have had, please drop us an e-mail at We will come back to you as soon as possible.